Travel Info
Travel Info
Currency
The New Taiwan Dollar is the official currency of Taiwan. Currency exchange services are available at the bank in Taoyuan International Airport and Taipei Songshan Airport. Common banknote denominations are NT$100, NT$500 and NT$1,000; common coin denominations are NT$1, NT$5, NT$10 and NT$50.
Power Socket
In Taiwan, the common voltage is either 110V or 220V. The sockets are of type A or type B. If your electric plugs are not compatible with the sockets, you should bring plug adapters.
Required Certificate of Identity
Travelers shall have their passports with them when entering Taiwan. Those from countries such as Japan, Korea, and the US are eligible for visa-exempt entry. Travelers from Hong Kong or Macau have to apply for the Taiwan Entry Permit. Travelers from China shall prepare the Travel Permit to and from Taiwan the Entry Permit and apply for the Taiwan Entry Permit before visiting Taiwan. Please refer to the links below for more details.
Time Zone
The time zone in Taiwan is GMT+8.
Season
In the spring, visitors can watch cherry flowers in full bloom and see Pingxi sky lanterns rising in the sky. In the summer, there are large events such as Fulong International Sand Sculpture Art Festival, NTC International Drum Arts Festival. In the autumn, there are lively festivals, such as Hohaiyan Rock Festival and International Kite Festival. In the winter, travelers can take part in Hot Spring and Gourmet Food Festival and visit the Christmasland in New Taipei City. No matter which season you visit New Taipei City, fun will be guaranteed.
Tips and Service Fees
Tipping is not a common practice in Taiwan. However, in some restaurants, a 10% service fee will be added to the bill.
No Smoking in the Public Area
Smoking is banned in all public areas; some public sites and shops may be equipped with smoking areas.
Prohibited Items
Travelers are prohibited from carrying meat, food with meat inside and fresh fruits or vegetables when entering Taiwan. The maximum cash that each traveler is allowed to carry is NT$ 100,000 and US$ 10,000.
Tax Refund
A 5% tax is included in the prices of commodities in Taiwan. If a foreign traveler spends more than NT$ 2,000 within a day at a designated store with a “Taiwan Tax Refund” label, he or she can ask the clerk for a tax refund form.
Wi-Fi
Turn on your Wi-Fi for free internet access where iTaiwan internet services are available. After agreeing to the related terms and conditions, you are ready to enjoy iTaiwan free Wi-Fi services.
Useful Phone Numbers
Fire/Ambulance: 119
Police: 110
Emergency Rescue Tel: 112
Country Code: +886
Area Code: 02
Travel Information Hotline of Tourism Administration, MOTC: (02)2717-3737
Information Station / Visitor Center
In visitor centers and stores with the yellow mark of information stations, free travel pamphlets in multiple languages are available; in addition, the staff are more than willing to offer advice known only to locals.
New Taipei City List of Visitor Information Centers
Banqiao Railway Station Visitor Information Center
Address: B1F., No. 7, Sec. 2, Xianmin Blvd., Banqiao Dist., New Taipei City 220073, Taiwan (R.O.C.)
TEL: +886-2-2965-7806
Business Hours: 09:00 - 18:00
Wi-Fi & Connectivity: iTaiwan
Tamsui Visitor Information Center
Address: No. 1, Zhongzheng Rd., Tamsui Dist., New Taipei City 251007, Taiwan (R.O.C.)
TEL: +886-2-2626-7613
Business Hours: 09:00 - 18:00
Wi-Fi & Connectivity: iTaiwan
Xindian Visitor Information Center(temporarily closed)
Address: Next to No.2, Sec. 1, Beiyi Rd., Xindian District, New Taipei City
TEL: +886-2-2918-8509
Business Hours: 09:00 - 18:00 (12:30-13:30is the time for lunch breaks on weekdays. The actual lunch break time may be subject to actual local conditions.)
Wi-Fi & Connectivity: iTaiwan
Ruifang Railway Station Visitor Information Center
Address: No. 82, Sec. 3, Mingdeng Rd., Ruifang Dist., New Taipei City 224201, Taiwan (R.O.C.)
TEL: +886-2-2497-3813
Business Hours: 09:00 - 18:00
Wi-Fi & Connectivity: iTaiwan
Wulai Visitor Center
Address: No. 45-1, Wulai St., Wulai Dist., New Taipei City 233001, Taiwan (R.O.C.)
TEL: +886-2-2661-6355
Business Hours: 09:00 - 18:00
Wi-Fi & Connectivity: iTaiwan
Wulai Waterfall Visitor Center
Address: No. 34, Pubu, Wulai Dist., New Taipei City 233001, Taiwan (R.O.C.)
TEL: +886-2-2661-6942
Business Hours: 08:40 - 16:30
Wi-Fi & Connectivity: iTaiwan
Shifen Visitor Center
Address: No. 136, Nanshanping, Pingxi Dist., New Taipei City 226003, Taiwan (R.O.C.)
TEL: +886-2-2495-8409
Business Hours: 08:00 - 18:00
Wi-Fi & Connectivity: iTaiwan
Jiufen Visitor Center
Address: 1F., No. 89, Qiche Rd., Ruifang Dist., New Taipei City 224008, Taiwan (R.O.C.)
TEL: +886-2-2406-3270
Business Hours: 09:00 - 18:00
Wi-Fi & Connectivity: iTaiwan
Houtong Coalmine Ecological Park (Information Station)
Address: No. 42, Chailiao Rd., Ruifang Dist., New Taipei City 224006, Taiwan (R.O.C.)
TEL: +886-2-2497-4143
Business Hours: 09:00 - 18:00
Wi-Fi & Connectivity: iTaiwan
Houtong Visitor Center
Address: Entry of Xinjieshou Bridge, Ruifang District, New Taipei City
TEL: +886-2-2497-4169
Business Hours: 08:00 - 17:00
Wi-Fi & Connectivity: iTaiwan
Sanxia Visitor Information Center
Address: Next to No.37, Minquan St., Sanxia District, New Taipei City (Across from Sanxia Police Station)
TEL: +886-2-2671-1017#706
Business Hours: 10:00 - 17:00 (Also available on weekends )
Wi-Fi & Connectivity: iTaiwan
Pinglin Visitor Information Center
Address: No. 67, Sec. 8, Beiyi Rd., Pinglin Dist., New Taipei City 232001, Taiwan (R.O.C.)
TEL: +886-2-2665-8020
Business Hours: 09:00 - 17:00
Wi-Fi & Connectivity: iTaiwan
Shuinandong Visitor Information Center
Address: No. 155-8, Dongding Rd., Ruifang Dist., New Taipei City 224006, Taiwan (R.O.C.)
TEL: +886-2-2496-1588
Business Hours: 09:00 - 18:00
Wi-Fi & Connectivity: iTaiwan
Northeast and Yilan Coast National Scenic Area Administration
Fulong Visitor Center
Address: No. 36, Xinglong St., Gongliao Dist., New Taipei City 228001, Taiwan (R.O.C.)
TEL: +886-2-2499-1210
Business Hours: 09:00 - 17:00
Wi-Fi & Connectivity: iTaiwan
Muslim-friendly environment:
Bidet showers (Bidet/Cleansing Toilet Seats/Hand Shower), Wudu facilities and prayer rooms
North Coast and Guanyinshan National Scenic Area Administration
Baishawan Visitor Center
Address: No. 33-6, Xiayuankeng, Shimen Dist., New Taipei City 253003, Taiwan (R.O.C.)
TEL: +886-2-8635-5100
Business Hours: 09:00 - 17:00
Wi-Fi & Connectivity: iTaiwan
Muslim-friendly environment:
Bidet showers, Wudu facilities and prayer rooms
Guanyinshan Visitor Center
Address: No. 130, Sec. 3, Lingyun Rd., Wugu Dist., New Taipei City 248004, Taiwan (R.O.C.)
TEL: +886-2-2292-8888
Business Hours: 09:00 - 17:00
Wi-Fi & Connectivity: iTaiwan
Muslim-friendly environment:
Bidet showers, Wudu facilities and prayer rooms
Sanzhi Visitor Center
Address: No. 164-2, Putoukeng, Sanzhi Dist., New Taipei City 252004, Taiwan (R.O.C.)
TEL: +886-2-8635-5143
Business Hours: 09:00 - 17:00
Wi-Fi & Connectivity: iTaiwan
Muslim-friendly environment:
Bidet showers, Wudu facilities and prayer rooms
Jinshan Visitor Center
Address: No. 171-2, Huanggang Rd., Jinshan Dist., New Taipei City 208004, Taiwan (R.O.C.)
TEL: +886-2-2498-8980
Business Hours: 09:00 - 17:00
Wi-Fi & Connectivity: iTaiwan
Yehliu Visitor Center
Address: No. 167-1, Gangdong, Wanli Dist., New Taipei City 207004, Taiwan (R.O.C.)
TEL: +886-2-2492-2016
Business Hours: 08:00 - 17:00
Wi-Fi & Connectivity: iTaiwan
Muslim-friendly environment:
Bidet showers, Wudu facilities and prayer rooms
Free Wi-Fi
Step 1
Turn on Wi-Fi connection on your device, and connect to the hotspot “iTaiwan”.
Step 2
Open your web browser, you will be automatically directed to the iTaiwan website. Press surfing to login.
If you have any questions as to the authentication process, please contact the customer service center of iTaiwan.
TEL: +886-800-081-051