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New Taipei City Travel

Travel Info

Travel Info

Travel Info
  • Currency

    Currency

    The New Taiwan Dollar is the official currency of Taiwan. Currency exchange services are available at the bank in Taoyuan International Airport and Taipei Songshan Airport. Common banknote denominations are NT$100, NT$500 and NT$1,000; common coin denominations are NT$1, NT$5, NT$10 and NT$50.

  • Power Socket

    Power Socket

    In Taiwan, the common voltage is either 110V or 220V. The sockets are of type A or type B. If your electric plugs are not compatible with the sockets, you should bring plug adapters.

  • Required Certificate of Identity

    Required Certificate of Identity

    Travelers shall have their passports with them when entering Taiwan. Those from countries such as Japan, Korea, and the US are eligible for visa-exempt entry. Travelers from Hong Kong or Macau have to apply for the Taiwan Entry Permit. Travelers from China shall prepare the Travel Permit to and from Taiwan the Entry Permit and apply for the Taiwan Entry Permit before visiting Taiwan. Please refer to the links below for more details.

  • Time Zone

    Time Zone

    The time zone in Taiwan is GMT+8.

  • Season

    Season

    In the spring, visitors can watch cherry flowers in full bloom and see Pingxi sky lanterns rising in the sky. In the summer, there are large events such as Fulong International Sand Sculpture Art Festival, NTC International Drum Arts Festival. In the autumn, there are lively festivals, such as Hohaiyan Rock Festival and International Kite Festival. In the winter, travelers can take part in Hot Spring and Gourmet Food Festival and visit the Christmasland in New Taipei City. No matter which season you visit New Taipei City, fun will be guaranteed.

  • Tips and Service Fees

    Tips and Service Fees

    Tipping is not a common practice in Taiwan. However, in some restaurants, a 10% service fee will be added to the bill.

  • No Smoking in the Public Area

    No Smoking in the Public Area

    Smoking is banned in all public areas; some public sites and shops may be equipped with smoking areas.

  • Prohibited Items

    Prohibited Items

    Travelers are prohibited from carrying meat, food with meat inside and fresh fruits or vegetables when entering Taiwan. The maximum cash that each traveler is allowed to carry is NT$ 100,000 and US$ 10,000.

  • Tax Refund

    Tax Refund

    A 5% tax is included in the prices of commodities in Taiwan. If a foreign traveler spends more than NT$ 2,000 within a day at a designated store with a “Taiwan Tax Refund” label, he or she can ask the clerk for a tax refund form.

  • Wi-Fi

    Wi-Fi

    Turn on your Wi-Fi for free internet access where iTaiwan internet services are available. After agreeing to the related terms and conditions, you are ready to enjoy iTaiwan free Wi-Fi services.

  • Useful Phone Numbers

    Useful Phone Numbers

    Fire/Ambulance: 119

    Police: 110

    Emergency Rescue Tel: 112

    Country Code: +886

    Area Code: 02

    Travel Information Hotline of Tourism Bureau, MOTC: (02)2717-3737

  • Information Station / Visitor Center

    Information Station / Visitor Center

    In visitor centers and stores with the yellow mark of information stations, free travel pamphlets in multiple languages are available; in addition, the staff are more than willing to offer advice known only to locals.

New Taipei City List of Visitor Information Centers

Banqiao Railway Station Visitor Information Center

Address: B1F., No. 7, Sec. 2, Xianmin Blvd., Banqiao Dist., New Taipei City 220073, Taiwan (R.O.C.)

TEL: +886-2-2965-7806

Business Hours: 09:00 - 18:00

Wi-Fi & Connectivity: iTaiwan

Tamsui Visitor Information Center

Address: No. 1, Zhongzheng Rd., Tamsui Dist., New Taipei City 251007, Taiwan (R.O.C.)

TEL: +886-2-2626-7613

Business Hours: 09:00 - 18:00

Wi-Fi & Connectivity: iTaiwan

Xindian Visitor Information Center

Address: Next to No.2, Sec. 1, Beiyi Rd., Xindian District, New Taipei City

TEL: +886-2-2918-8509

Business Hours: 09:00 - 18:00 (12:30-13:30is the time for lunch breaks on weekdays. The actual lunch break time may be subject to actual local conditions.)

Wi-Fi & Connectivity: iTaiwan

Ruifang Railway Station Visitor Information Center

Address: No. 82, Sec. 3, Mingdeng Rd., Ruifang Dist., New Taipei City 224201, Taiwan (R.O.C.)

TEL: +886-2-2497-3813

Business Hours: 09:00 - 18:00

Wi-Fi & Connectivity: iTaiwan

Wulai Visitor Center

Address: No. 45-1, Wulai St., Wulai Dist., New Taipei City 233001, Taiwan (R.O.C.)

TEL: +886-2-2661-6355

Business Hours: 09:00 - 18:00

Wi-Fi & Connectivity: iTaiwan

Wulai Waterfall Visitor Center

Address: No. 34, Pubu, Wulai Dist., New Taipei City 233001, Taiwan (R.O.C.)

TEL: +886-2-2661-6942

Business Hours: 08:40 - 16:30

Wi-Fi & Connectivity: iTaiwan

Shifen Visitor Center

Address: No. 136, Nanshanping, Pingxi Dist., New Taipei City 226003, Taiwan (R.O.C.)

TEL: +886-2-2495-8409

Business Hours: 08:00 - 18:00

Wi-Fi & Connectivity: iTaiwan

Jiufen Visitor Center

Address: 1F., No. 89, Qiche Rd., Ruifang Dist., New Taipei City 224008, Taiwan (R.O.C.)

TEL: +886-2-2406-3270

Business Hours: 09:00 - 18:00

Wi-Fi & Connectivity: iTaiwan

Houtong Coalmine Ecological Park (Information Station)

Address: No. 42, Chailiao Rd., Ruifang Dist., New Taipei City 224006, Taiwan (R.O.C.)

TEL: +886-2-2497-4143

Business Hours: 09:00 - 18:00

Wi-Fi & Connectivity: iTaiwan

Houtong Visitor Center

Address: Entry of Xinjieshou Bridge, Ruifang District, New Taipei City

TEL: +886-2-2497-4168

Business Hours: 08:00 - 17:00

Wi-Fi & Connectivity: iTaiwan

Sanxia Visitor Information Center

Address: Next to No.37, Minquan St., Sanxia District, New Taipei City (Across from Sanxia Police Station)

TEL: +886-2-2671-1017#706

Business Hours: 10:00 - 17:00 (Also available on weekends )

Wi-Fi & Connectivity: iTaiwan

Pinglin Visitor Information Center

Address: No. 67, Sec. 8, Beiyi Rd., Pinglin Dist., New Taipei City 232001, Taiwan (R.O.C.)

TEL: +886-2-2665-8020

Business Hours: 09:00 - 17:00

Wi-Fi & Connectivity: iTaiwan

Shuinandong Visitor Information Center

Address: No. 155-8, Dongding Rd., Ruifang Dist., New Taipei City 224006, Taiwan (R.O.C.)

TEL: +886-2-2496-1588

Business Hours: 09:00 - 18:00

Wi-Fi & Connectivity: iTaiwan

Northeast and Yilan Coast National Scenic Area Administration

Fulong Visitor Center

Address: No. 36, Xinglong St., Gongliao Dist., New Taipei City 228001, Taiwan (R.O.C.)

TEL: +886-2-2499-1210

Business Hours: 09:00 - 17:00

Wi-Fi & Connectivity: iTaiwan

Muslim-friendly environment:
Bidet showers (Bidet/Cleansing Toilet Seats/Hand Shower), Wudu facilities and prayer rooms

North Coast and Guanyinshan National Scenic Area Administration

Baishawan Visitor Center

Address: No. 33-6, Xiayuankeng, Shimen Dist., New Taipei City 253003, Taiwan (R.O.C.)

TEL: +886-2-8635-5100

Business Hours: 09:00 - 17:00

Wi-Fi & Connectivity: iTaiwan

Muslim-friendly environment:
Bidet showers, Wudu facilities and prayer rooms

Guanyinshan Visitor Center

Address: No. 130, Sec. 3, Lingyun Rd., Wugu Dist., New Taipei City 248004, Taiwan (R.O.C.)

TEL: +886-2-2292-8888

Business Hours: 09:00 - 17:00

Wi-Fi & Connectivity: iTaiwan

Muslim-friendly environment:
Bidet showers, Wudu facilities and prayer rooms

Sanzhi Visitor Center

Address: No. 164-2, Putoukeng, Sanzhi Dist., New Taipei City 252004, Taiwan (R.O.C.)

TEL: +886-2-8635-5143

Business Hours: 09:00 - 17:00

Wi-Fi & Connectivity: iTaiwan

Muslim-friendly environment:
Bidet showers, Wudu facilities and prayer rooms

Jinshan Visitor Center

Address: No. 171-2, Huanggang Rd., Jinshan Dist., New Taipei City 208004, Taiwan (R.O.C.)

TEL: +886-2-2498-8980

Business Hours: 09:00 - 17:00

Wi-Fi & Connectivity: iTaiwan

Yehliu Visitor Center

Address: No. 167-1, Gangdong, Wanli Dist., New Taipei City 207004, Taiwan (R.O.C.)

TEL: +886-2-2492-2016

Business Hours: 08:00 - 17:00

Wi-Fi & Connectivity: iTaiwan

Muslim-friendly environment:
Bidet showers, Wudu facilities and prayer rooms

Free Wi-Fi

Step 1

Turn on Wi-Fi connection on your device, and connect to the hotspot “iTaiwan”.

Step 2

Open your web browser, you will be automatically directed to the iTaiwan website. Press surfing to login.

If you have any questions as to the authentication process, please contact the customer service center of iTaiwan.

TEL: +886-800-081-051

Customer Service Email Address

iTaiwan Official Website

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